Returns
Satisfaction Guaranteed or your money back. We offer a 7-day, (from receipt of product) no hassle return policy.
Very simple, If you are not happy with a product you’ve ordered from us, return it for a full refund (less shipping). All items may be returned for any reason EXCEPT special ordered items.
Notify us either by Email or phone within 7 days of receipt of product at orders@modelrailroadresource.com or 815.584.1577.
All items must be mint and in their original container. Include either a copy of your original invoice or mention the invoice number and your complete address.
Refunds are issued via original form of payment. Refund amount will be less any shipping and handling fees, or other applicable imposed fees, within 30 days of the receipt of the product at:
Model Railroad Resource, LLC
407 E. Chippewa St.
Dwight, IL 60420